SUPPORTED LIVING (Young People)
Providing a safe, nurturing, and enabling environment for young people to gain key independent life skills.
We support young people aged between 16 and 25 by encouraging them to focus on their strengths and build positive support networks to achieve their aspirations, whether that is returning to education, finding meaningful work or making new friendships.
Support is tailored to each young person’s individual needs, through a structured care and support plan, which uses the Young Person’s Star model to encourage each person to take control of their lives and work towards achieving their personal goals. Support is focused on eight areas:
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ACCOMMODATION
WORK AND LEARNING
PEOPLE AND SUPPORT
HEALTH
HOW YOU FEEL
CHOICES AND BEHAVIOUR
MONEY AND RENT
INDEPENDENT LIFE SKILLS
WE PROVIDE SUPPORT
Autistic spectrum disorder
Attention deficit disorder
Mental health issues
Challenging behaviour
Moderate learning disabilities
Drug and alcohol abuse
Self-harming behaviours
Criminal behaviour
Low level sexualised behaviour
Attachment disorders.
Unaccompanied asylum seekers
The house will work closely with any individual providing or coordinating a specific treatment or package of therapeutic care and support to attend CAMHS or adult mental health services to the young person.
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We proactively facilitate a young person’s access to the range of therapeutic resources. In addition to the services outlined above, we have established positive working relationships with a variety of other agencies and individuals. These can be accessed in consultation with the placing authority to address the young person’s needs for such issues as sexual or physical abuse, drug and substance abuse, bereavement, and loss.
" Comprehensive support to equip young people to smoothly transition into independent living "
ENGAGEMENT
We encourage the young person to continue to enjoy a wide of individual and group activities. We want to give the opportunity for the young person to participate, if they wish, at activities organised by Highlands Care Solutions and also to explore hobbies, relationships and new experiences.
ENVIRONMENT
It is very important that the physical environment of the young person promotes convenience and comfort. The premises will be kept clean and maintained to a high level of hygiene.
FULLFILLMENT
We understand the importance of supporting the young person to realise personal aspirations and abilities in all aspects of their lives. Listening will able us to support the young person in the best way possible and help them engage with their artistic and intellectual potential.
SECURTIY
Maintain a safe living environment is key! In order to do that we have a special attention to the support plans put in place. This also includes a special attention to hazards and security breach possibilities.
CONSULTATION
Our support plans are driven by the needs and wants of the young person, not by what staff, management or any other group would desire. We also recognise how easily this focus can slip. So we remain vigilant to ensure that the facilities, resources, policies, activities and services of each property remain young person led.
CONFIDENTIALITY
Highlands Care Solutions Service ensures that information held about young person is kept confidential at all times in accordance with the Data Protection Act 1998. The safety of our young person is first on our priority list, we have in place a range of methods that will ensure the wellbeing of our young person without breaching our confidentiality agreement.
QUALIFICATIONS
All employees undergo continuous mandatory and service specific training to ensure we continue to deliver a high quality service. All support workers have achieved, or are working towards appropriate qualification. Training needs are reviewed regularly during monthly supervision sessions, and annual appraisals reflect on both the individual learning goals and the needs of the service.
INVOLVEMENT
All young people will be involved in the decision making process of how the service is delivered, including all daily routines within their home. Each person is given the opportunity to make their needs known, and those needs are identified and acted upon as part of their Individual Support Plan.